Shipping & Returns

Shipping policy:


1- The store is committed to conducting its business through this electronic platform in a regular manner and in accordance with the regulations in force in the Hashemite Kingdom of Jordan, and in accordance with the provisions of this agreement.
2- The store does not bear any claims arising from errors or negligence, whether caused directly, indirectly, or accidentally, or by the user or by a third party such as shipping companies.
3- The store, its employees, owners and their representatives are obligated to ensure that (the product or service) is sound, legitimate and authorized in accordance with the laws and regulations of the Hashemite Kingdom of Jordan and that it is used for legitimate purposes.
4- Shipped within a maximum period of 4 working days.
5- Delivery inside Jordan only.

Replacement policy:

It is not possible to exchange according to the nature of the product and the service provided, as the store’s products are prepared according to the consumer’s request and according to the specifications he determines.

Return policy:

It is not possible to return according to the nature of the product and the service provided, as the store’s products are prepared according to the consumer’s request and according to the specifications he determines.